PRIVACY POLICY

WHAT TYPE OF INFORMATION IS COLLECTED WHEN USING THIS WEBSITE?
Upon use of this website to conduct a transaction you may be required to submit the following

types of information (not limited to): 

*Transactional/Identifiable Information such as; name, address, email address, telephone number and password.

*Payment Information such as: credit/debit card details.

*Other Types of Information such as: feedback, products reviews, questionnaires, comments and personal profile information, for example via third party applications: Our website uses third party applications to, reward customer loyalty and provide a customers with the option of signing up as a member.

Any personal information submitted by yourself will be used for the specific reasons outlined above only. Some types of information will also be collected automatically monitory/software tools such as (but not limited to): *Internet Protocol (IP) address which connects your device to the internet and any information associated with it (email address, password, purchase history and device and connection data). *Software Tools/Applications in order to measure and collect information relating to website sessions and interactions (e.g. total visits to page, geographical location, most visited pages etc).

 

WHY IS THIS INFORMATION REQUIRED?
Personal/Non-Personal information and data such as that specified above is
collected for the following purposes:
* To provide and operate services.
* To provide our site. visitors/users/customers with customer assistance and ongoing support (general, technical or otherwise).
* To enable us to contact our visitors/users/customers with targeted/personalised/general website/service/business related notices and promotional offers/messages.
* To gather aggregated statistical data and/or non-personal information for use in providing/improving/updating our services.
* To comply with any applicable laws and regulations.

HOW IS THIS INFORMATION STORED/DISCLOSED?
www.waxmeltclams.com  is hosted on the Wix.com platform. Wix.com provides us with the  online platform that allows us to sell our products and services to you.

Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by Wax Melt Clams adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card. information by our store and its service providers.

Our website uses third party applications to facilitate customer reviews, reward customer

loyalty and provide a customers with the option of signing up as a member. Information provided by website users/visitors/customers (by request and/or automatically) will be disclosed to said third party applications/services who may have their own policies regarding how they collect and store information.

For more information regarding the third party applications used by

Wax Melt Clams please email us: waxmeltclams@gmail.com

COMMUNICATION WITH SITE VISITORS
& CUSTOMERS
Wax Melt Clams may need to contact site users/customers from time to time for any of the following reasons:

*To notify site users/customers of potential/real time order issues.

*To collect monies owed (e.g. via invoicing).

*To ask for site user/customer opinions through questionnaires and/or surveys.

*To send updates about the company.

*To troubleshoot any problems encountered by site users/customers.

* To notify site users/customers of any planned website maintenance works/temporary website closures.

Or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you For these purposes we may contact you via email, telephone, text messages, and postal mail.

USE OF COOKIES
This website uses cookies to:

*To provide a great experience for visitors and customers.

*To identify registered members (users who registered to our site).

*To monitor and analyse the performance, operation and effectiveness of Wix's platform.

*To ensure our platform is secure and safe to use.

 

Visit https://www.allaboutcookies.org/ for more information regarding the use of cookies. 

PLEASE NOTE: Our website uses third party applications to facilitate customer reviews, reward customer

loyalty and provide a customers with the option of signing up as a member. 

These third party applications/services may have their own policies relating to the placement and use of tracking cookies (or other similar tracking technologies). 

For more information relating to tracking technologies/policies used by the third party applications/services facilitated via our website please email us: waxmeltclams@gmail.com

PRIVACY POLICY UPDATES
Wax Melt Clams reserve the right to modify this privacy policy at any time, so please review it frequently. 
Got a question concerning our Privacy Policy?
Then please get in touch on the following email:
waxmeltclams@gmail.com